Is There a Battery Replacement Policy?
What is Element Vape? A local online e-commerce store that allows you to choose from a large number of different herbal choices. The web site describes their product as the “estrogenic nicotine alternative obtainable in liquid form.” How does it work? When you go to the website, you will see thousands of selections, which include fruity, floral, traditional, and exotic flavors.
As a customer, you may want to find out about their shipping options, return policy, privacy policies, FAQs, and more. Please note that we make an effort to be an accommodating, helpful, and informative site for all our customers. Assuming you have any additional questions, please visit Element Vape’s help center for answers or request a signature confirmation.
How do i order online? To put your order, simply login at Element Vape, choose the product you desire, and follow the prompts. For questions, or if you would like to place an order, please note that you may have to contact their support team. As well as email, you can also utilize the telephone. Please note our phone hours are Monday – Friday, Eastern Standard Time. They’re usually open in the event of server outages, so you may want to call of these times.
MAY I return my damaged product or cancel my order? Yes, absolutely! Any damaged product or incorrect order can be cancelled or returned within the initial thirty days without incurring any extra charges. In addition, if you want to cancel your account, you will greatly appreciate the shipping refund. Our website will not allow customers to leave a poor feedback after they have ordered through our website, and exactly the same goes for placing an order through our phone number.
MAY I track my order? Yes, we do supply the tracking information for several orders. This includes our shipping address submissions. Please be aware that we cannot accept returns on goods that have arrived to our door without our express prior approval.
Are there any different ways to earn reward points or cash return from my Element Vape purchase? Yes, as mentioned above, we can pay one to encourage repeat purchases. Additional cash return or discount promotions can be found through our website. If you are a loyal customer, we will reward you with a lot more discounts, freebies or merchandise, or even cash. We are focused on offering our customer service professionals with training and education on our products, and providing them having an extensive library of educational material, including videos and printed resources.
Is there an alternative solution to earn reward points or cash return? Yes, you should use your credit or debit card to purchase items from our website. Once you have completed your purchase, you might enter your user id and pin number to redeem your reward points. Please note that you will not receive cash back or discount on the purchases of electronics items made making use of your credit card. Only those Reward Points redeemed for Black Friday merchandise will qualify for rewards.
Do I get free shipping on my order? Yes, you will receive free shipping on all orders, regardless of your shipping address. We have been still working on adding additional reward options, such as gift cards and free shipping options, so check back soon.
What about refunds and exchange policies? We’ve policies and procedures set up for returning items you might be unhappy with. Please be aware that upon delivery, standard shipping rates apply to all U.S. destinations. Also, because of internet sites employing Adult Signature, free shipping and replacement charge aren’t applicable on certain orders, such as those requiring assembly.
Where may i contact the Customer Service department? Our phone number is easily available on our home page. In case you have any further questions, you might contact us at anytime by e-mail, phone, or Electric Tobacconist regular mail. In addition, we encourage customers located within eBook readers such as the Kindle and iPad to e-mail us with any questions or concerns. Additionally, we encourage customers located within non-Ebook reading devices such as netbooks along with other wireless laptops to e-mail us with any questions or concerns. If you experience a technical problem with our product or in case you have questions about our services, you should contact us at anytime.
Is there a warranty or guarantees? Our policy is to provide a lifetime warranty on all of our products, which covers replacement or repair for defects in materials or workmanship for a complete year from the date of purchase. In the event you experience any harm or defect while using our products, you must notify us right away as a way to obtain a proper replacement.